At The Core Consultancy, we believe in clear communication and a transparent experience for all our clients. This page outlines everything you need to know about our fulfillment process, including key policies on refunds, returns, cancellations, deliveries, and (since we offer digital services) shipping.

Refund Policy:

We want you to be happy with our services. Here’s when you can expect a full or partial refund:

We encourage clear communication throughout the project. Discussing any potential changes or concerns early on can help avoid refund complications.

Return Policy:

As our services are delivered digitally, physical returns are not applicable. However, in certain situations, we may offer alternative solutions:

Cancellation Policy:

We understand that plans can change. Here’s how cancellations are handled:

To formally cancel a service, please contact us at

Delivery Policy:

Since we offer digital services, physical shipping is not applicable. Once your service is complete, you will receive the deliverables electronically through a secure and reliable method. The specific method may vary depending on the project and file size, but common options include:

We will discuss the preferred delivery method with you during the project planning stage.

Delivery Timeframe:

Our goal is to deliver completed projects within the agreed-upon timeframe outlined in our contract. However, the specific delivery time can vary depending on the complexity of the project and any revisions required.

We will keep you updated on the progress throughout the project and provide an estimated delivery date as soon as possible. You’re always welcome to inquire about the status of your project by contacting us at

Revisions & Final Delivery:

We prioritize your satisfaction and offer a revision process to ensure the final deliverables meet your expectations. Once you receive your project files, you can review them and request any necessary revisions.

Our revision policy outlines the number of revisions included in the initial project agreement. Additional revisions may be subject to a separate agreement.

Once all revisions are complete and you are satisfied with the final deliverables, we will consider the project officially delivered.

Security & Confidentiality:

We take data security and client confidentiality very seriously. All your project files are transferred using secure protocols, and we maintain strict access controls to ensure your information remains protected.

Contact Us:

If you have any questions regarding our policies, the fulfillment process, or delivery methods, please don’t hesitate to reach out:

We are committed to providing a seamless and transparent fulfillment experience. By understanding these